Terms and Conditions for Yumra.com
Effective Date: 19/03/2025
Welcome to Yumra.com. These Terms and Conditions govern your access to and use of our website and services, including the purchase of goods. By using Yumra.com, you agree to these terms in full.
1. General Information
1.1. Yumra.com is operated by Web Solutions Space LTD Trading as Yumra, registered in the United Kingdom.
1.2. Our registered office address is: 63 First Avenue, RM109AU
1.3. These Terms apply to all purchases made through Yumra.com, whether for personal or business use.
2. Eligibility
2.1. You must be at least 18 years old to place an order.
2.2. By using this website, you confirm that you are legally capable of entering into binding contracts.
3. Products and Availability
3.1. Yumra.com sells frames, prints, and related products.
3.2. We make every effort to display accurate product descriptions, images, and prices. However, we cannot guarantee that product descriptions or other content are error-free.
3.3. All products are subject to availability. We reserve the right to withdraw or discontinue any product without notice.
3.4. Customized or personalized products are generally non-refundable unless faulty or damaged.
4. Orders
4.1. Placing an order constitutes an offer to purchase products under these Terms.
4.2. We may accept or reject your order at our discretion. Confirmation of your order will be sent by email.
4.3. We reserve the right to cancel an order if there is an error in pricing, stock availability, or suspected fraudulent activity.
5. Pricing and Payment
5.1. All prices are displayed in GBP and include applicable VAT unless stated otherwise.
5.2. Payment must be made at the time of purchase using one of the accepted payment methods on the website.
5.3. Yumra.com uses secure payment gateways; we do not store your full card details.
6. Shipping and Delivery
6.1. Delivery times are estimates and may vary due to stock availability or shipping conditions.
6.2. Free UK Mainline delivery applies where indicated on the website.
6.3. Risk of loss or damage passes to the customer upon delivery.
6.4. Customers must provide an accurate delivery address; we are not liable for delays caused by incorrect information.
7. Returns, Cancellations, and Refunds
7.1 Consumer Rights
Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 and the Consumer Rights Act 2015, you may cancel certain orders within 14 days of receipt for a full refund, provided the goods are unused, in original condition, and packaging is intact.
7.2 Exceptions
Customized or personalized items cannot be returned unless faulty.
Digital products or downloads cannot be cancelled or refunded once delivered.
7.3 Refund Process
Refunds will be issued using the original payment method within 14 days of receiving returned goods.
Customers are responsible for reasonable return shipping costs, unless the product is faulty or misdescribed.
8. Consumer Rights Act Compliance
8.1. All products are sold with statutory rights under the Consumer Rights Act 2015, including:
Goods must be of satisfactory quality, fit for purpose, and as described.
If a product is faulty, you are entitled to a repair, replacement, or refund.
9. Intellectual Property
9.1. All content on Yumra.com, including images, text, graphics, and logos, is the property of Yumra.com or its licensors.
9.2. You may not reproduce, distribute, or use any content for commercial purposes without express written permission.
10. Limitation of Liability
10.1. Yumra.com is not liable for any indirect, incidental, or consequential loss arising from the use of this website.
10.2. Our liability for any direct loss or damage is limited to the purchase price of the product.
10.3. We do not accept liability for delays caused by third-party carriers.
11. Privacy and Data Protection
11.1. Your personal data is processed according to our Privacy Policy.
11.2. We comply with UK GDPR and the Data Protection Act 2018.
11.3. We collect, store, and use personal data only for order processing, customer service, and marketing (if opted in).
11.4. You have the right to access, correct, or request deletion of your personal data.
12. Cookies
12.1. Yumra.com uses cookies to improve your experience, analyze traffic, and for marketing purposes.
12.2. By using the website, you consent to our use of cookies as described in our Cookie Policy.
13. Complaints
13.1. If you are not satisfied with a product or service, please contact us at:
Email: info@yumra.com
Phone: [Your Phone Number]
13.2. We will investigate and respond to complaints promptly.
14. Governing Law and Jurisdiction
14.1. These Terms and Conditions are governed by the laws of England and Wales.
14.2. Any disputes arising from the use of Yumra.com or these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.
15. Contact Information
For questions regarding these Terms, please contact:
Yumra.com
Email: info@yumra.com
Address: 63 First Avenue, RM109AU
By using Yumra.com, you confirm that you have read, understood, and agree to these Terms and Conditions.